Mission StatementPromote and protect the interests of HMA members by enhancing the professionalism and standards of the industry.
Goals and ObjectivesTo support the principles of ethical business practices and commercial integrity for those engaged in the business of transporting household goods, electronic equipment and related commodities and/or in the merchandise warehouse and/or storage business.
- To promote the best interest of household goods movers consistent with the public good.
- To promote and support programs for the training of professional movers and other employees of member companies.
- To promote motor vehicle and driver safety and support safe, convenient and adequate street and highway systems.
- To support laws and policies that benefits association members, the moving and storage industry and the public; and oppose unfair, unreasonable or discriminatory laws or regulations.
If you decide to alter the original contract, the moving company must write an amendment that outlines any additional charges and services. You and the moving company representative must sign and date the amended contract.
- Never hire an unlicensed mover.
- Check the company’s license status at Truck Stop on the Texas Department of Motor Vehicles website, www.TxDMV.gov. For interstate moves, go to the Federal Motor Carrier Safety Administration website, www.protectyourmove.gov.
- If a moving deal seems too good to be true it probably is; be wary of cheap Internet offers.
- Use reputable online sources, such as Southwest Movers Association (SMA), www.mytexasmover.com, Better Business Bureau (BBB), www.bbb.org, and American Moving & Storage Association (AMSA), www.movers.org, when looking for a moving company.
- ProMovers (AMSA certification) and Pinnacle Movers (SMA Certification) are elite groups of movers held to high standards of service, conduct and ethics within the industry. Visit www.promover.org or www.mytexasmover.com
- Never accept a verbal quote or agreement. Get everything in writing, signed and dated.
- Read the contract BEFORE signing it.
- If a truck shows up without the company name and USDOT or TxDMV number printed on it, send it away. (These numbers verify it’s a licensed moving company.)
If you have a problem:
- Call your local police if a mover attempts to hold your items hostage for additional payment not in your contract or threatens to drive off with your belongings.
- Always file a complaint with both the Texas Department of Motor Vehicles and Better Business Bureau.
For more moving tips:
Texas Department of Motor Vehicles, www.TxDMV.gov
Southwest Movers Association, www.mytexasmover.com
American Moving & Storage Association, www.moving.org
Federal Motor Carrier Safety Administration, www.protectyourmove.gov
Southwest Movers Association, a non-profit trade association founded in 1917, represents a membership of professional moving companies throughout the state of Texas. The association is dedicated to promoting a safe and reliable moving industry that includes adherence to state laws and ethical standards. To learn more, visit: www.mytexasmover.com.
The American Moving & Storage Association, home of the ProMover program, is the national trade association representing the nation’s moving and storage companies, which provide household goods moving services, specialized transportation for sensitive freight such as computers and trade show exhibits, and warehouse storage services. The association has more than 4,000 members, including more than 200 international members, and sponsors programs and activities that promote consumer protection, professional development, safety, and operational efficiency.